Privacy Policy | 7skieslocksmith.co.uk

Last updated: 1 January 2025

1. Who We Are

7Skies Locksmiths operates at Hainault Rd, London E11 1EQ and is accessible at 7skieslocksmith.co.uk. We are the data controller for personal information collected via this website. Contact: info@7skieslocksmith.co.uk.

2. Data We Collect

We may collect the following when you contact us or use our website:

Name, email address and phone number submitted via contact or quote forms
Address or location data you provide for job-related purposes
IP address and browser/device data via server logs and cookies
WhatsApp and call records when you contact us directly

3. How We Use Your Data

To respond to enquiries and provide locksmith services
To process quote requests and schedule appointments
To improve our website and user experience
To comply with legal obligations

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis (UK GDPR)

We process your data under: (a) Contract — where necessary to deliver a service you requested; (b) Legitimate Interests — to respond to enquiries and operate our business; (c) Consent — for cookies where required by PECR.

5. Data Retention

Contact and enquiry records are retained for up to 3 years unless a longer retention period is required by law. You may request deletion at any time (see section 8).

6. Cookies

We use cookies to enhance your experience. For details, see our Cookie Policy. You can manage cookie preferences via our cookie bar or your browser settings.

7. Third-Party Services

Our contact forms use FormSubmit.co to deliver form submissions via email. We embed Google Maps on our contact page. These services may set their own cookies and process data in accordance with their own privacy policies.

8. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request erasure ("right to be forgotten")
Object to processing or request restriction
Data portability (where applicable)
Lodge a complaint with the ICO (ico.org.uk)

To exercise any right, contact us at info@7skieslocksmith.co.uk. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. Our website is served over HTTPS.

10. Changes

We may update this policy from time to time. Material changes will be notified on this page with an updated "Last updated" date.

Questions? Email info@7skieslocksmith.co.uk or write to us at Hainault Rd, London E11 1EQ.